On duty 24/7 · AI receptionist

Answered. Sorted. Booked.

frontdesq answers your calls when you or your team can't. It books appointments, puts urgent calls through to you and sends the details straight to your phone, day or night.

Try it now, the AI calls you back 👇

Calls back in 30 seconds. No signup, no spam.

A missed call answered by frontdesq on a busy Monday and turned into a booked appointment, with the details texted to the owner.
“Booked a $6k reno while I was flat out under a house. Bloody legend.”
Dave M.Plumber · Brisbane QLD
25+ Australian businesses5,000+ bookings made
TradespeopleMedical practicesHotelsLawyersProperty managersCar dealershipsTax advisorsAuto repair
How it works

What happens when a call comes in.

1

They call your number.

The one on your signage, your website and your Google listing. Nothing changes for your customer.

Missed · Busy · Overflow · After hours
2

frontdesq answers.

Your greeting, your questions, your rules. It books the job and puts urgent calls through to you.

Books · Transfers urgent · Captures
3

You pick it up, already sorted.

Who called, what they need and what was done about it. Straight to the phone you already use.

SMS · Dashboard · Recording

Nothing to chase, nothing to set up. The rest of your day stays yours.

Real customer call

Hear an AI receptionist do the job

This is exactly what your customers hear when you can't pick up.What callers hear when you can't pick up.

Inbound call · appointment booked0:00 / 2:18

Press play to follow the call as it happens.

What you receive

One clean summary.

No voicemail to replay. No half-written message. Just the caller, the reason and the next step.

Medical practice
Appointment booked11:04 am
Caller
Sarah D.
Phone
04XX XXX XXX
Reason
New patient appointment
Preferred time
Tuesday morning
Priority
Routine
Next stepBooked for Tuesday, 10:30am
Summary

New patient asking for a first appointment. frontdesq offered your next available times, locked in Tuesday 10:30am and texted Sarah the confirmation.

Illustrative summary. You choose the questions asked and the rules behind each outcome.

The payoff

What changes when every call gets answered

Less time on the phone. More bookings in the calendar.

Win the customers you're losing right now

Every call answered and the booking made, before they ring the next name on Google.

DayNightWeekend

Go home on time

No more callbacks from the couch. It's handled.

Zero paperwork

Who called and what they need, written down for you.

Catch the late ones

Plenty of enquiries land after close. Now you get them.

More 5-star reviews

Auto follow-up text after every completed booking.

Nothing new to babysit

No app, no logins, no training. It all lands as a text on the phone already in your pocket.

Trusted by Aussie businesses

Word gets around

Front desk can finally breathe.

Reception's flat out first thing. frontdesq catches the calls we can't, books the check-up and the details are sitting there before the first patient's out of the chair.

Rebecca H.Dental practice · Brisbane QLD
Takes bookings while we're slammed.

Friday night rush, nobody's touching a phone. It picks up, takes the table booking and the text is waiting when we get a sec. Bloody brilliant.

Josh B.Burger bar · Gold Coast QLD
Booked an install while I was in a ceiling.

Middle of summer the phone doesn't stop. frontdesq answers the lot, books the quotes in, and I just work through the list at smoko.

Shane K.Aircon & heating · Penrith NSW
Pricing

Plans from $249 a month.

One customer a month covers it. Try it for a week and judge it on real calls.

Starter · $249Growth · $399Business · $599
Find the plan that fits you

First week free · Cancel anytime · No lock-in

Ready when you are

Start your free week

A few details and we'll get frontdesq ready for your business.

Dave M. · PlumberSam K. · ElectricianJack W. · RooferJoin 25+ Australian businesses already using frontdesq
Your industry

7 days free. Plans from $249/month.

No card required · Keep your existing number · Cancel anytime

Frequently asked questions

Still not sure? Hear a real call for yourself →

What if the AI makes a mistake?
Give the demo a try and judge for yourself. The AI works from your existing business data and follows your rules, which keeps errors low. When it's unsure, it doesn't guess: it schedules a callback or transfers the call to a human, whatever you prefer.
Where and how is frontdesq developed?
We're based in Brisbane, and we build and tune the assistant ourselves rather than handing you a generic off-the-shelf bot. Setup is white glove: we connect your number, tune it to your business, and you can change how it answers in plain English.
Will it replace how I answer calls now?
No. You and your team can still answer your own calls. frontdesq is there for the calls you miss, overflow calls, or after-hours enquiries.
Does it actually handle after-hours calls?
Yes, that's half the point. Nights, weekends, public holidays, it doesn't matter. Plenty of your best enquiries land once everyone has gone home, so it answers those exactly the same as a Tuesday morning call.
How is frontdesq different from a call answering service?
A traditional answering service or call centre puts a stranger with a message pad between you and your customer. frontdesq is an AI answering service: it picks up instantly 24/7, asks the right questions, books the appointment straight into your calendar, and texts you the summary. No hold music, no per-message fees, and it never calls in sick.
Can I keep my current number?
Yes. Customers keep calling the number they already know. We simply set up call forwarding, so the calls you miss divert to frontdesq automatically.
What happens if a call is urgent?
Urgent calls get transferred straight through to you or your team on the spot. If no one can take it, the enquiry is flagged urgent so you know exactly who to call back first.
Does it book appointments automatically?
Yes. It checks your calendar and books the appointment into an open slot based on your availability. Prefer to stay in control? It can just capture the details and leave the booking to you.
Can it help with Google reviews?
Yes. Once the work is done, frontdesq can check the customer is happy and help them leave an honest review. If there's a problem, it flags it so you can fix it first.
How quickly can I get up and running?
Usually within a day. Setup is white glove: we connect your number, tune the assistant to your business, and test it with you. You then get a one week free trial before any billing starts.

Stop losing customers to missed calls

Enter your number and hear exactly what your customers hear.

Calls back in 30 seconds. No signup, no spam.